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A framework for SaaS software packages evaluation and selection with virtual team and BOCR of analytic network process

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Volume 67, Issue 1, January 2014, Pages 219-238

A framework for SaaS software packages evaluation and selection with virtual team and BOCR of analytic network process

School of Management and Economics, University of Electronic Science and Technology of China, Chengdu 610054, China




Abstract

Software packages evaluation and
selection is one of the most important activities encountered by
software as a service (SaaS) users in the high performance networked
computing environment, especially for the small or medium-sized
enterprises. In this paper, we propose a framework for SaaS software
packages evaluation and selection by combining the virtual team (VT) and
the BOCR (benefits, opportunities, costs, and risks) of the analytic
network process (ANP). Different from the traditional application of the
BOCR model of ANP, the proposed VT-BOCR model attempts to solve the
complex ANP model and overloaded pairwise comparisons by decomposing the
tasks to four parts, and performed by benefits virtual team (B-VT),
opportunities virtual team (O-VT), costs virtual team (C-VT), and risks
virtual team (R-VT) separately. The interactive networked media on
distributed environments not only makes the proposed framework possible
without the limitations of time, space, and human resources, but also
can take full advantage of the talent experts who are geographically
dispersed. The proposed framework also shows great potentials for aiding
practitioners and researchers concerned with the cloud services. ©
Springer Science+Business Media New York 2013.

Author keywords

ANP; BOCR; Distributed environments; Pairwise comparison; SaaS; Virtual team


ISSN: 09208542

CODEN: JOSUE
Source Type: Journal
Original language: English


DOI: 10.1007/s11227-013-0995-7
Document Type: Article


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