Impact Factor:2.069 | Ranking:Psychology, Applied 20 out of 79 | Management 61 out of 192
Source:2016 Release of Journal Citation Reports with Source: 2015 Web of Science Data
The “virtual team player”
A review and initial model of knowledge, skills, abilities, and other characteristics for virtual collaboration
- Julian Schulze, Freie Universität Berlin, Department of Education and Psychology, Habelschwerdter Allee 45, 14195 Berlin,
Germany. Email: julian.schulze@fu-berlin.de
Abstract
In spite of the increasing demand for
virtual cooperation, still relatively little is known about the
knowledge, skills, abilities,
and other characteristics (KSAOs) individuals need
for virtual teamwork. Thus, the current paper aims at synthesizing the
existing literature into a comprehensive model of
virtual teamwork KSAOs. To this end, we review (a) existing frameworks
of
KSAO requirements for virtual teamwork, (b)
challenges posed by different facets of virtuality, and (c) KSAOs
particularly
relevant for meeting the identified challenges. The
results of this review are integrated into a holistic model of virtual
teamwork KSAOs with distal characteristics
(personality, experience) and more proximal qualities (knowledge,
skills, and motivation).
Research gaps as well as avenues for future
research will be outlined and applications for virtual team staffing and
training
will be discussed.
virtual cooperation, still relatively little is known about the
knowledge, skills, abilities,
and other characteristics (KSAOs) individuals need
for virtual teamwork. Thus, the current paper aims at synthesizing the
existing literature into a comprehensive model of
virtual teamwork KSAOs. To this end, we review (a) existing frameworks
of
KSAO requirements for virtual teamwork, (b)
challenges posed by different facets of virtuality, and (c) KSAOs
particularly
relevant for meeting the identified challenges. The
results of this review are integrated into a holistic model of virtual
teamwork KSAOs with distal characteristics
(personality, experience) and more proximal qualities (knowledge,
skills, and motivation).
Research gaps as well as avenues for future
research will be outlined and applications for virtual team staffing and
training
will be discussed.
The “virtual team player”