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Effect of Social Media on Trust in Virtual Project Teams of Construction Sector in Middle East - Springer

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 Source: http://link.springer.com/chapter/10.1007%2F978-3-319-45234-0_38

Chapter
Volume 9844 of the series Lecture Notes in Computer Science

pp 419-429



Date:

Effect of Social Media on Trust in Virtual Project Teams of Construction Sector in Middle East

  • Sukhwant Kaur 
  • , Mohammed Arif
  • , Vishwesh Akre















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Abstract

Social media has
greatly affected the way the virtual teams in construction sector of UAE
collaborate and share information among each other. The social media is
needed to support synchronicity, a shared pattern of coordinated
behavior among individuals as they work together. Research shows that,
although computer-supported collaborative work has increased, many
distributed virtual teams are facing a number of issues in managing and
controlling the teams which leads to distrust among the team members.
Trust among virtual team members is considered to be one of the primary
concerns that affect the performance of virtual teams in Construction
Sector. This paper is a result of literature review of around 150 papers
which dealt with positive and negative effect of social media
interactions on trust among virtual team members. Through Literature
review, it was found that conflict and cohesion within the team members
greatly affects the role of communication on trust among virtual project
team members.

Keywords

Collaborative tools
Middle East
Construction sector
Virtual teams
Trust
Performance
Social media


Effect of Social Media on Trust in Virtual Project Teams of Construction Sector in Middle East - Springer

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