Globally, virtual
teams (VT) as ICT-enabled emergent network organisation forms have
gained international validity by innovative organisations, with a
corresponding surge of interest in understanding how organisations can
leverage VT to create business value. Despite growing deliberations in
VT literature on managing VT, tasks and outcomes, however, creating
business value through VT remains an unresolved theoretical and
pragmatic conundrum. A review of prior relevant literature is essential
to advancing knowledge. The paucity of published review articles seems
to have impeded the field's accumulation of VT knowledge. This research,
therefore, reviews the current literature on case studies of VT to
address the question: What are organisational challenges in creating
business value through VT in the organisation? The key challenges found
in the literature are effective communication, knowledge sharing, trust,
and interpersonal skills in the new virtual boundary-less environment.
Drawing on the IT business value model, we also discuss their
resource-based implications.

Business value creation; Literature review; Organisational challenges; Resourcebased implications; Virtual teams